Cyber Security Services

Cyber Security + Stop Cyber Attacks

Stronger security and smarter protection across the UK, Gibraltar, and Spain.

Comprehensive cyber protection tailored to your business needs

Real-time threat detection and rapid response

Safeguards your data to ensure business continuity and peace of mind

Cybersecurity: Protecting Your Business in a Digital World

In today’s landscape, cyber threats are no longer a “what if”, they’re a “when.” At Solid ITSM, our cybersecurity services are designed to give you peace of mind by defending your business against modern digital risks. We use a layered, proactive strategy that blends prevention, detection, and rapid response to keep your data and systems safe.

Protects sensitive data from breaches

Prevents downtime and ensures continuity

Builds customer trust and confidence

Ensures legal and regulatory compliance

Reduces financial losses from cybercrime

Strengthens overall security and resilience

How We Can Help!

"Every 60 seconds, an estimated 2,200 cyber attacks target businesses worldwide, highlighting the urgent need for robust cybersecurity measures to protect sensitive data and operations."

Cyber Security Consultation Service

At SolidITSM, our Cyber Security Consultation Service is designed to protect your business from ever-evolving digital threats. We work closely with you to evaluate your current security measures, identify vulnerabilities, and create tailored strategies that align with your business goals. Our expert consultants provide comprehensive risk assessments, compliance advice, and practical solutions to strengthen your defences against cyber attacks. Whether you operate locally or globally, we deliver personalised guidance, helping you implement best practices, prepare for certifications, and respond effectively to incidents. With SolidITSM, you gain a trusted partner committed to safeguarding your data, ensuring business continuity, and enhancing your overall security posture.

Comprehensive risk and vulnerability assessments

Tailored security strategies and policy development

Compliance support including Cyber Essentials and ISO 27001

Incident response planning and management

Ongoing advice and training for continuous improvement

What is Cyber Security?

Cyber security refers to the practice of protecting computers, servers, mobile devices, networks, and data from malicious attacks, damage, or unauthorised access. In today’s digital world, businesses rely heavily on technology, making cyber security essential to safeguard sensitive information and maintain operational continuity. It involves a range of measures including firewalls, encryption, anti-virus software, and multi-factor authentication to defend against cyber threats such as hacking, phishing, ransomware, and data breaches. Effective cyber security not only protects your organisation’s digital assets but also helps maintain customer trust and comply with legal regulations. As cyber criminals become increasingly sophisticated, having a robust cyber security strategy is vital for identifying vulnerabilities, managing risks, and responding swiftly to incidents.

How cyber security helps:

Protects networks, devices, and data from attacks

Prevents unauthorised access and data breaches

Uses tools like firewalls, encryption, and antivirus

Supports compliance with data protection laws

Enables quick response to cyber incidents

10 Essential Cybersecurity Practices Every Business Should Implement

Protecting your business from cyber threats requires a proactive and comprehensive approach. The following ten steps represent foundational practices that align with industry standards and expert recommendations, helping you reduce risks and safeguard your data effectively. Each measure is designed to build a resilient security posture, ensuring your business stays protected against evolving cyber attacks while maintaining trust with customers and partners. Implementing these strategies not only minimises vulnerabilities but also demonstrates a commitment to responsible data management and regulatory compliance.

1. Regular Software Updates

Keeping software up to date is one of the simplest yet most effective cybersecurity measures. Cyber attackers often exploit known vulnerabilities in outdated systems to gain unauthorized access. Regular updates and patches close these security gaps, ensuring that your operating systems, applications, and security tools protect you against the latest threats. Automatic updates can simplify this process, reducing the risk of human error. Staying current also ensures compatibility with new security protocols and helps maintain regulatory compliance, making it a crucial part of any business security strategy.

Closes security vulnerabilities

Enhances system stability and compatibility

Simplifies compliance with industry standards

2. Strong Password Policies

Strong passwords are a frontline defence against cyber intrusions. Businesses should enforce policies requiring complex passwords that combine letters, numbers, and symbols, and encourage regular password changes. Implementing multi-factor authentication (MFA) adds an extra layer of security by requiring additional verification beyond just a password. MFA significantly reduces the risk of breaches even if passwords are compromised. Educating employees on password best practices also helps reduce weak credential risks, making it harder for attackers to gain unauthorized access to critical systems.

Reduces risk of unauthorized access

Encourages adoption of multi-factor authentication

Promotes secure password management habits

3. Employee Training

Human error is a leading cause of cybersecurity breaches. Training your staff to recognise cyber threats such as phishing emails, social engineering scams, and suspicious links empowers them to act as your first line of defence. Regular security awareness sessions keep employees updated on evolving threats and reinforce safe online behaviours. Well-informed staff are less likely to inadvertently cause data breaches or fall victim to attacks, helping to protect your organisation’s sensitive information and maintain operational integrity.

Builds a security-aware culture

Reduces risk of human error-based breaches

Keeps staff updated on current cyber threats

4. Data Encryption

Encryption transforms sensitive data into a secure format that can only be accessed by authorised users. Applying encryption both for data in transit (e.g., emails, online transactions) and data at rest (stored information) protects against interception or theft. This is especially important for personal customer information, financial records, and intellectual property. Encryption also plays a key role in regulatory compliance such as GDPR, helping businesses avoid costly fines while maintaining trust with customers and partners.

Protects sensitive data from interception

Ensures compliance with data protection regulations

Maintains confidentiality during data transmission and storage

5. Network Security

Implementing strong network security controls like firewalls, intrusion detection systems, and secure Wi-Fi protects your business from external and internal cyber threats. Firewalls act as barriers filtering incoming and outgoing traffic, while intrusion detection systems monitor for suspicious activities. Securing Wi-Fi networks with strong passwords and encryption prevents unauthorized access. These measures help prevent data breaches, malware infections, and denial-of-service attacks, keeping your business network safe and reliable.

Guards against unauthorized network access

Detects and prevents malicious activities

Secures wireless networks from external threats

6. Access Controls

Restricting user access to only the resources necessary for their job role minimises exposure and reduces the risk of insider threats or accidental data leaks. Role-based access control (RBAC) ensures users have appropriate permissions while sensitive information remains protected. Implementing regular audits to review access rights and promptly removing access for former employees also improves security. Proper access control limits the potential damage caused by compromised accounts or malicious insiders.

Limits user access to necessary resources

Protects sensitive data from unauthorized users

Enables easier management of permissions and audits

7. Regular Backups

Maintaining regular backups of critical data is vital for business continuity. In the event of a ransomware attack, hardware failure, or accidental deletion, secure backups allow rapid restoration of systems and minimise downtime. Best practices include storing backups in multiple locations, using encrypted backups, and testing restoration processes frequently. A robust backup strategy ensures your business can recover quickly from data loss incidents without significant operational disruption.

Enables fast recovery from data loss

Minimises downtime after cyber incidents

Protects against ransomware and accidental deletion

8. Incident Response Plan

Having a clear, tested incident response plan ensures your business can quickly identify, contain, and resolve cybersecurity incidents. This plan outlines roles, communication protocols, and recovery steps to reduce impact and prevent recurrence. Regular drills and updates keep the plan effective and familiar to your team. Preparedness minimises financial losses, reputational damage, and operational disruptions caused by cyberattacks.

Ensures swift containment of cyber incidents

Minimises operational and financial impact

Provides clear roles and communication during crises

9. Use of Security Software

Deploying comprehensive security software such as antivirus, anti-malware, and endpoint protection tools adds multiple layers of defence against cyber threats. These tools detect and block malware, spyware, ransomware, and other malicious software before they can harm your systems. Real-time threat detection and automatic updates keep your defences current, improving overall network security and reducing the risk of data breaches.

Detects and blocks malicious software

Provides real-time threat monitoring

Automates security updates and patches

10. Vendor Risk Management

Third-party vendors and suppliers often have access to your network or data, making their security practices critical. Evaluating vendor cybersecurity policies and controls helps identify potential risks introduced through partnerships. Ongoing monitoring and requiring compliance with security standards reduce vulnerabilities. Vendor risk management protects your business from breaches originating from external service providers, ensuring a secure supply chain.

Identifies security risks in third-party relationships

Ensures vendor compliance with security policies

Protects against supply chain cyber threats

The Benefits Of Cyber Security

Cyber security helps keep your business safe from online threats like hackers, viruses, and scams. It protects important information, such as customer details and company data, from being stolen or damaged. With good cyber security, you reduce the chance of expensive problems like data loss or system downtime. It also helps your business follow rules about protecting personal information, which builds trust with your customers. Plus, having strong cyber security means you can spot and fix problems quickly before they cause serious damage. Overall, it keeps your business running smoothly and your reputation intact. Investing in cyber security also supports business continuity by minimising disruptions and safeguarding critical systems. It enables you to confidently use digital tools and technologies without fear, encouraging growth and innovation.

Protects important data from theft or damage

Reduces risk of costly downtime or losses

Helps follow legal data protection rules

Builds customer trust and confidence

Detects and stops threats before they cause harm

Types Of Cyber Security

Cyber security covers several key areas designed to protect your business from different types of online threats. Network security focuses on defending your internal networks from unauthorised access and attacks. Endpoint security protects individual devices like computers and smartphones against malware and viruses. Application security ensures the software your business uses is safe and free from vulnerabilities. Data security safeguards sensitive information, whether it’s stored or being transferred. Cloud security protects your online services and data stored in the cloud. Lastly, operational security involves managing processes and policies that control how data is handled and protected throughout your business.

Network security defends your systems from external attacks

Endpoint security protects devices from malware

Application security keeps software safe from vulnerabilities

Data security safeguards sensitive business information

Cloud security secures online platforms and services

Book An IT Security Audit

Protect your business by booking a comprehensive IT Security Audit with SolidITSM, designed to give you a clear picture of your current security status and uncover hidden risks. Our experienced team conducts a thorough assessment of your entire IT environment, including networks, hardware, software, and cloud systems. We identify vulnerabilities such as outdated software, misconfigurations, weak access controls, and potential entry points that cyber criminals could exploit. After the audit, you receive a detailed report highlighting these security gaps, alongside practical, prioritised recommendations tailored to your business needs.

Whether your operations are based in Gibraltar and UK, our audits ensure your systems comply with relevant industry standards and regulatory requirements, including GDPR and Cyber Essentials Plus. Partnering with SolidITSM means gaining expert insights that help you strengthen your defences, reduce risk, and maintain business continuity. Rest assured your business is protected against evolving cyber threats and positioned for secure, sustainable growth.

In-depth network and system vulnerability analysis

Risk identification and mitigation strategies

Compliance checks aligned with industry standards

Customised security improvement recommendations

Expert guidance to enhance your security posture

IT Support Services

Our IT support services give your business fast fixes, proactive monitoring, and reliable experts who keep everything running without disruption. We stop problems before they happen and keep your systems secure, smooth, and ready for work. Let us handle the tech so you can focus on growing your business.

Cybersecurity Solutions

Our security services protect your business with strong digital and physical defences that keep threats out and operations running smoothly. We secure your network, devices, data, and premises with proactive monitoring, advanced protection tools, and fast response when issues arise. From cyber attacks to unauthorised access, we help you stay safe.

Service Improvement

Service improvement is about more than fixing what is broken. It is about continuously refining how your IT services are delivered so they remain efficient, reliable, and aligned with your business goals. Our service improvement approach focuses on analysing performance, identifying gaps, and implementing practical enhancements

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Hacking

Microsoft Licensing

Reduce The Risk of Hacking

What is Cyber Essentials Certification

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Commonly Asked Questions About Cyber Security

We have gathered the most frequently asked questions about our Cyber Security services to help you better understand how we protect your business. If you need further information, please don’t hesitate to get in touch. You can also explore our detailed Frequestly Asked Questions (FAQs), for in-depth answers on all our cybersecurity solutions and support.

Do you offer cyber security consulting services?

Yes, we provide comprehensive cyber security consulting services tailored to meet your business’s unique needs. Our expert consultants work closely with you to assess your current security posture, identify vulnerabilities, and develop strategic plans to strengthen your defences. We cover everything from risk assessments and compliance guidance to policy development and incident response planning.

Whether you need help navigating complex regulations, implementing best practices, or responding to emerging threats, our team delivers practical solutions that protect your assets and support your growth. Our consulting services empower you to stay ahead of cyber risks, minimise downtime, and safeguard your reputation.

Tailored risk assessments and security audits

Regulatory compliance and certification support

Incident response and recovery planning

Security policy and procedure development

Ongoing strategic guidance and improvements

Can you provide cyber security training for my staff?

Yes, we offer comprehensive cyber security training tailored to your organisation’s needs. Our training programmes cover essential topics such as recognising phishing attempts, secure password management, safe internet practices, data protection, and incident reporting. Training can be customised by role to ensure relevance for different teams.

We provide interactive sessions, workshops, and simulated phishing exercises to reinforce learning and measure effectiveness. Ongoing education helps build a security-aware culture, empowering employees to become your first line of defence against cyber threats. Regular updates keep staff informed about new risks and evolving attack methods, maintaining a resilient workforce.

Tailored training for different roles

Phishing simulations and interactive workshops

Focus on practical, actionable security habits

Builds a strong security culture

Regular updates on emerging threats

What are the most common cyber threats facing businesses today?

Businesses today face a wide array of cyber threats that constantly evolve in sophistication. The most common threats include phishing attacks, where malicious actors trick employees into revealing sensitive information via fake emails or websites. Ransomware is another significant threat, where attackers encrypt data and demand payment to restore access. Malware infections can disrupt systems, steal data, or enable unauthorised access. Insider threats, whether intentional or accidental, pose risks by exposing confidential information.

Additionally, Distributed Denial of Service (DDoS) attacks overwhelm systems to cause downtime. As businesses increasingly rely on digital infrastructure, cybercriminals exploit vulnerabilities in software, networks, and user behaviour. Staying vigilant, maintaining strong security measures, and regular staff training are vital to mitigate these risks.

Phishing and social engineering attacks

Ransomware and malware infections

Insider threats and accidental data leaks

DDoS attacks causing system outages

Exploitation of software and network vulnerabilities

How can I protect my business from ransomware attacks?

Protecting your business from ransomware involves a multi-layered security approach. First, regular data backups are essential; ensure backups are stored offline or in secure cloud environments so you can restore data if attacked. Employ robust endpoint protection with updated antivirus and anti-malware tools to detect and block ransomware. Keep all software and systems patched promptly to fix vulnerabilities that ransomware exploits. Train employees to recognise phishing emails and suspicious links, as ransomware often spreads through these vectors.

Implementing strict access controls limits the damage if a device is compromised. Advanced solutions like managed detection and response (MDR) provide continuous monitoring to identify and respond to ransomware threats quickly, minimising potential damage.

Regular and secure data backups

Up-to-date antivirus and endpoint protection

Prompt patching and system updates

Employee awareness and phishing training

Continuous monitoring via MDR solutions

What types of cyber security services do you offer?

Our cybersecurity services cover a broad spectrum designed to protect your business comprehensively. We provide risk assessments and vulnerability management to identify and prioritise weaknesses. Managed Detection and Response (MDR) ensures 24/7 monitoring and rapid response to threats. Penetration testing simulates real-world attacks to evaluate your defences.

We assist with achieving certifications like Cyber Essentials and ISO 27001 to demonstrate your security commitment. Our services also include security policy development, staff training, and incident response planning. We offer solutions for email security, network protection, cloud security, and endpoint defence. Tailored to your specific needs, our expert team combines technology and strategy to safeguard your business from evolving cyber threats.

Risk assessments and vulnerability scans

24/7 Managed Detection and Response (MDR)

Penetration testing for proactive defence

Certification support (Cyber Essentials, ISO 27001)

Security policies, training, and incident response

How often should I update my security software?

Security software should be updated as frequently as updates become available, ideally immediately upon release. Cyber threats evolve rapidly, and software vendors release patches to address newly discovered vulnerabilities. Delaying updates increases your risk of exploitation by attackers who target outdated software. Automatic updates are recommended to ensure timely installation without manual intervention.

Besides software updates, ensure your antivirus definitions are refreshed daily to recognise the latest malware. Regular updates apply not only to security software but also to operating systems, applications, and firmware. A disciplined patch management process is essential to maintain robust defences and protect your business against emerging threats.

Install updates immediately when available

Enable automatic updates where possible

Update antivirus definitions daily

Include operating systems and applications in patching

Maintain a structured patch management process

What is managed detection and response (MDR), and how does it benefit my business?

Managed Detection and Response (MDR) is a proactive cybersecurity service that continuously monitors your IT environment to detect, investigate, and respond to threats in real time. Unlike traditional antivirus software, MDR combines advanced technology with expert human analysis to identify sophisticated attacks that automated systems may miss.

The service includes threat hunting, incident analysis, containment, and remediation, helping reduce response times and limit damage. For businesses without in-house security teams, MDR offers an effective way to gain 24/7 protection and expert support. It improves your security posture by identifying risks early and responding swiftly, thereby preventing breaches and minimising downtime.

Continuous 24/7 threat monitoring

Expert analysis and incident response

Threat hunting to detect hidden attacks

Rapid containment and remediation

Ideal for businesses without dedicated security teams

How do you handle data breach incidents?

In the event of a data breach, our approach is swift and methodical to minimise impact. First, we identify the breach’s scope and affected systems through forensic analysis. Containment measures are immediately implemented to stop further data loss. We then eradicate the threat by removing malware or closing exploited vulnerabilities.

Following containment, we assist in recovering affected systems and restoring normal operations. Transparent communication is critical; we support compliance with legal notification requirements to customers and regulators. Post-incident, we conduct a thorough review to identify lessons learned and strengthen defences to prevent recurrence. Our incident response plans ensure your business is prepared to act decisively if a breach occurs.

Rapid identification and containment

Forensic analysis to assess impact

Threat eradication and system recovery

Legal and regulatory compliance support

Post-incident review and security improvements

Can you help my business become Cyber Essentials certified?

Yes, we provide comprehensive support to help your business achieve Cyber Essentials certification. This government-backed scheme addresses fundamental cyber risks and demonstrates your commitment to security. We start by assessing your current security posture against the Cyber Essentials requirements.

Our team guides you through implementing necessary controls such as firewalls, secure configuration, access management, and patching. We assist with documentation and preparation for the official assessment process. Achieving certification not only protects your business from common cyber threats but also enhances your credibility with clients and partners. We remain available to support ongoing compliance and help you maintain certification over time.

Full assessment of current security measures

Guidance on implementing Cyber Essentials controls

Assistance with documentation and assessment preparation

Enhances protection against common cyber risks

Builds trust with customers and partners

What is the difference between antivirus software and a full cyber security solution?

Antivirus software primarily focuses on detecting and removing malicious software such as viruses, trojans, and spyware from individual devices. While it is a crucial component, it does not provide comprehensive protection against all cyber threats. A full cybersecurity solution encompasses a wide range of measures, including network security, firewalls, intrusion detection, vulnerability management, data encryption, access controls, employee training, and incident response.

This holistic approach safeguards all aspects of your IT environment and protects against a broader variety of attacks like phishing, ransomware, insider threats, and advanced persistent threats. Investing in a full solution ensures your business is defended at multiple levels, rather than relying solely on antivirus protection.

Antivirus targets malware on devices

Cybersecurity solutions protect networks and data

Includes access control and encryption measures

Provides incident response and employee training

Defends against a wide range of cyber threats

How can I ensure my employees follow good cyber security practices?

Employee behaviour is often the weakest link in cybersecurity, so fostering a strong security culture is essential. Start by implementing regular, role-specific cybersecurity training that educates staff on recognising phishing, handling sensitive data, and secure password practices. Establish clear, accessible security policies and procedures that employees can follow. Encourage reporting of suspicious activity without fear of blame to improve threat detection.

Use tools like multi-factor authentication and least privilege access to minimise risks from human error. Additionally, consider periodic simulated phishing exercises to test awareness and reinforce learning. A consistent, well-communicated approach helps employees become a vital part of your cyber defence.

Provide regular, tailored security training

Implement clear policies and procedures

Encourage prompt reporting of threats

Use multi-factor authentication and access controls

Conduct phishing simulations to reinforce awareness

What role does penetration testing play in strengthening security?

Penetration testing is a controlled, authorised process where cybersecurity experts simulate attacks on your IT systems to identify vulnerabilities before malicious hackers exploit them. It tests the effectiveness of your current security measures under realistic conditions, revealing weaknesses in networks, applications, or configurations.

The results highlight critical gaps and provide actionable recommendations to improve defences. Penetration testing supports compliance requirements and validates security investments. By proactively uncovering and addressing risks, businesses can prevent costly breaches, reduce downtime, and protect sensitive data. It is an essential part of a mature cybersecurity strategy, helping organisations stay one step ahead of evolving threats.

Simulates real-world cyber attacks

Identifies security vulnerabilities

Provides actionable improvement recommendations

Supports regulatory compliance

Helps prevent costly data breaches

How do you protect cloud-based systems and data?

Protecting cloud environments requires a combination of strong access controls, encryption, continuous monitoring, and regular security assessments. We implement multi-factor authentication and role-based access to ensure only authorised users can access sensitive cloud resources. Data encryption both in transit and at rest protects information from interception or theft.

Our team monitors cloud activity for unusual behaviour that could indicate a breach. Regular vulnerability scans and compliance audits help maintain a secure posture. We help businesses develop cloud security policies and incident response plans tailored to their specific cloud providers and usage, ensuring your cloud infrastructure remains resilient and compliant.

Multi-factor authentication and access control

Data encryption during transfer and storage

Continuous monitoring for suspicious activity

Regular vulnerability scans and audits

Customised cloud security policies and response plans

How do you protect against phishing attacks?

Phishing attacks are mitigated through a combination of technology and training. We implement email security solutions that filter suspicious messages and block known phishing sources. Anti-spam and anti-malware tools reduce the risk of malicious emails reaching users. Multi-factor authentication adds an extra layer of security, preventing account compromise even if credentials are stolen. Equally important is educating employees to recognise phishing emails and avoid clicking on suspicious links or attachments.

Regular simulated phishing campaigns test awareness and help identify vulnerabilities. Together, these measures reduce the likelihood of successful phishing attacks and protect your business from data breaches and financial loss.

Email filtering and spam protection

Anti-malware scanning of attachments

Multi-factor authentication on accounts

Employee training on recognising phishing

Simulated phishing exercises to test awareness

What is ISO 27001 certification, and should my business pursue it?

ISO 27001 is an internationally recognised standard for information security management systems (ISMS). It provides a framework to manage sensitive information securely by implementing risk-based controls across people, processes, and technology. Achieving ISO 27001 certification demonstrates your organisation’s commitment to robust information security, helping build trust with clients and partners.

It is especially valuable for businesses handling sensitive or regulated data, as it supports compliance with legal and industry requirements. While certification requires investment in time and resources, it provides a competitive advantage and reduces the likelihood of costly security incidents. We can guide your business through the certification process from gap analysis to audit preparation.

Internationally recognised security standard

Framework for managing information risks

Enhances trust with clients and partners

Supports legal and regulatory compliance

Provides competitive advantage and risk reduction

What areas do you offer your consulting services?

We offer cyber security consulting services worldwide through secure online channels, ensuring accessibility regardless of location. Additionally, we provide in-person consultations across Spain, including the entire Costa del Sol region, Gibraltar, and Greater Manchester in the UK.

Our local presence in these areas allows us to deliver personalised, face-to-face support where needed, while remote services enable flexible and timely assistance for businesses globally. This hybrid approach ensures our clients receive expert guidance tailored to their location and business environment, whether through virtual meetings or onsite visits.

Worldwide online cyber security consulting

In-person consultations across Costa del Sol, Spain

Onsite services in Gibraltar

Face-to-face support in Greater Manchester, UK

Flexible delivery to suit client needs

Our Parners.

Our technical partners are carefully selected industry leaders, providing cutting-edge technology and reliable solutions that complement our services. By collaborating with trusted brands, we ensure our clients benefit from the highest quality hardware, software, and support. These partnerships enable us to deliver seamless integrations, enhanced security, and scalable systems tailored to your business needs, helping you stay ahead in a rapidly evolving digital landscape.